Gartner Magic Quadrant Ccaas 2024 Analysis. For the third consecutive year, siemens has been recognized as visionary in the 2024 gartner® magic quadrant™ for global industrial iot platforms.gartner provides. Domo) announced it has been named a challenger in the 2024 gartner magic quadrant for analytics.
North america’s ccaas market has matured to provide application leaders responsible for customer service and support with a range of competitive offers to consider as. According to the gartner report, “ by 2024, contact center as a service (ccaas) solutions that include functionality from all four pillars of customer service technology will represent 70% of.